Great Customer Service in Challenging Times: The Differentiating Factor - Technorati Small Business
Customer service will differentiate you from the competition in any economic climate. However, right now, that difference is more obvious. The recession — it’s horror and aftermath — has exposed the companies that have poor customer service and spotlighted those that have legendary customer service.
The difference between the customer service haves and have-nots is greater than ever.Read more: http://technorati.com/business/small-business/article/great-customer-service-in-challenging-times/#ixzz1W8xLa4eb
The difference between the customer service haves and have-nots is greater than ever.Read more: http://technorati.com/business/small-business/article/great-customer-service-in-challenging-times/#ixzz1W8xLa4eb
